PUBLIC NOTICE - GRADUAL RESUMPTION OF CONSULAR SERVICES
The High Commission of the Republic of Ghana to the United Kingdom (UK) and the Republic of Ireland, following the outlining of the British government’s coronavirus lockdown exit plan, wish to update the general public and particularly our Ghanaian compatriots on the planned gradual resumption of consular services.
The Mission, in accordance with the rules of social distancing to ensure public safety, has advanced plans to mail all issued Ghanaian passports to the applicants. In view of this, all applicants, who previously requested to collect their passports at the Passport and Immigration section (Highgate office), are required to submit their reliable mailing addresses to the Mission for this purpose, via the email address below.
gh.donlon@yahoo.com
ghmfa31@ghc-uk.org
london@mfa.gov.gh
In relation to cancelled Ghanaian passport application appointments occasioned by the lockdown directives, Mission will, in due course, communicate re-scheduled appointments dates to the affected applicants. It is however worthy of note that the safety of clients and staff of the High Commission will remain paramount in any such exercise.
With regard to outstanding visa applications, again as a result of the lockdown, the Mission has commenced work on the processing of the requests of those applicants, who have opted for refunds. For the category of applicants who prefer to have their expired but unused visas extended, the process shall commence when the Mission becomes fully operational.
Meanwhile, all queries on consular services will be attended to via live chat only at https//ghanahighcommissionuk.com/passports, Monday to Friday, from 11am to 2pm and by email as follows: myquery@ghanahighcommissionuk.com.
Furthermore, Mission will periodically update the public on the steps it is taking with corresponding timelines, in respect of efforts to ensure a safe, secure and seamless reopening.
London, 12th May 2020.